RCSMG
Posts: 22,495
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Registered: ‎12-10-2007
Re: Keeping att.net email address
[ Edited ]

‎03-10-2012 09:14:46 AM - edited ‎03-10-2012 09:15:28 AM

1txflyer wrote:

Have contacted TS and was told after i cancel the account will be terminated within 30 days and that there is no way to convert it. Any suggestions? tech  doc number / procedure I can direct them to?

 

thanks

Call back and speak to another csr.  I bet you are told something different.  It has been posted by people who have cancelled thier UV services, that they were able to keep their att.net email accounts.  I also suggest that Monday you call and speak to a CS rep instead of a TS rep.


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