Re: Keeping att.net email address[ Edited ]
03-10-2012 09:14:46 AM - edited 03-10-2012 09:15:28 AM
Have contacted TS and was told after i cancel the account will be terminated within 30 days and that there is no way to convert it. Any suggestions? tech doc number / procedure I can direct them to?
Call back and speak to another csr. I bet you are told something different. It has been posted by people who have cancelled thier UV services, that they were able to keep their att.net email accounts. I also suggest that Monday you call and speak to a CS rep instead of a TS rep.