Re: Just got uverse and canceled Time warner
02-19-2009 04:25:18 PM
I just called Att uverse tech support and they said that I have this(1HD stream and 3 SD) because I have the u-200 package and I can add another HD stream if I call the sales dept.(for extra money I presume)
This sounds like a load of garbage, but it would be great if someone could decipher my screenshots and tell me what it all means.
Well, they're correct that you need to call sales, but this will not cost you anything and it looks like to me that your line would be able to handle 2HD/2SD. You are pretty far from the VRAD as evidenced by the sync rate and the attenuation, but at the same time your line is nearly noise-free with the high noise margin and very low error rates.
Call sales, ask them to move you to the U-Verse 2HD/2SD profile. If they tell you it looks like you're too far away, tell them you want to try it and will call back and go back to 1HD/3SD if you run into problems. But with your line, I bet it will work fine.