Re: Possible New iNID
08-30-2010 08:50:53 AM
iNIDs are not used to improve marginal lines, they are used to extend the service a greater distance, and ultimately will be used to expand the bitrate to customers currently out at the edge with lower bitrates..
Pretty much anything said on the UU Employees forum can be taken with a mountain of salt ... it's the same few people perpetually complaining. Most of the folks I know that work for AT&T /U-Verse are happy, competent, customer-focused, (frequently Union) folks.
And they'll spend more $ in the end with truck rolls to unhappy customers to replace the equipment.
That's what makes no sense and has never made any sense with AT&T!
You know what else doesn't make any sense? I'll tell you.
Take your typical copper lines found in your typical "older" neighborhood, you know... the lines that Mr. Squirrel has been dining on for the last fifty years or more. One of the biggest issues that uVerse runs into is the fact that the lines are bad and because the lines are bad the services barely work or it doesn't work at all. Then they come up with ways to hack around these issues (*cough* pair bonding *cough*) where if they simply replaced all the copper lines the uVerse service would work better from the start, they wouldn't have to keep coming up with hacks to make it work on marginal lines (*cough* pair bonding *cough*), and finally, no more REDOs!!!!
I hear over on the uVerse Users Forum in which employees are complaining about 60 hour work weeks and mandated overtime. I have to ask how many of those jobs are for REDOs either being service troubleshooting or fixing bad installs. I can't imagine how much money is wasted on REDOs whereas if things were done right the first time they wouldn't be having all those REDOs and second you'll be having far more happy customers.
But, this situation we have now is what you get when companies live and breathe by the spreadsheets. IDIOTS! COMPLETE IDIOTS!
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