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Dragonfly wrote:

 

Having same problem.It worked once and now when I hit zoom it brings up the option screen of English or Spanish.I followed previous posts and tried what they recomended and that did not work.

 

Any more suggestions?

 

Thank you in advance.

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What Aspect Ratio is set on your U-verse DVR/STB (Menu --> Options --> System Options --> Aspect Ratio)?

The Zoom menu is not visible when the Aspect Ratio is set to "4:3 standard definition".

If your Aspect Ratio is set correctly, press the ENTER(ZOOM) button on the remote, and press the left arrow to move between the Audio language menu and the Zoom menu.