Forum Regular
PHOnos
Posts: 94
Registered: ‎11-05-2010
Re: Closed Captions freezing and then disappearing
[ Edited ]

SomeJoe7777 wrote:
Your other box is running the same software version and it doesn't have the problem.

Even though you did a disaster recovery, that would only correct software/firmware faults. I think there might be a hardware problem, thus necessitating a replacement.

Joe you may be correct about the replacement but, I have the Cisco wireless STB now running on the HD TV and it is not running the same software version.  It is running TV2 2.0.1047.45 and the ROM Boot is 2.1222.  (not bootstrap ROM 1.1027, TV2 Client Version 2.1.2295.10).

 

Watching the Food Channel HD for about 30 minutes and hasn't lost the captioning yet.  I have the HD caption set to off and the SD set on.  The real test will come after 16:00 PST when the news on KABC-HD starts.

 

I cannot believe how fast this Cisco STB started up and immediately started responding correctly to remote button commands.  The DVR needs about 4-5 minutes before it responds correctly (if at all).

 

Edit to add:   bootstrap ROM 1.1027, TV2 Client Version 2.1.2295.10