If those not having the problem would be so kind as to compare their system info, I would appreciate it!

My STB says:

TV2 client version 2.1.2295.10

Platform WinCE/5.0.1400

Bootstrap ROM version 1.1010

Set-Top Box/CPU: CISCO IPN330HD-SG-A/297

ui: 5.4.4

My DVR says:

TV2 client version 2.0.26496.25

Platform WinCE/5.0.1400

Bootstrap ROM version 2.7549

Set-Top Box/CPU: CISCO ISB7500/405

ui: 5.3.6