Re: Why didn't I receive a battery backup?
12-15-2011 02:53:17 PM
Call cs and let them know you haven't received your BBU. I got a new RG mailed to me yesterday and they sent me a new BBU for it also. I didn't expect a new one but it is here and working. If the csr isn't cooperative send Alex a PM, he is an ATT Community Manager on the forum.