Re: Why didn't I receive a battery backup? - AT&T Community Support

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Re: Why didn't I receive a battery backup?

‎12-15-2011 02:53:17 PM

Call cs and let them know you haven't received your BBU. I got a new RG mailed to me yesterday and they sent me a new BBU for it also. I didn't expect a new one but it is here and working. If the csr isn't cooperative send Alex a PM, he is an ATT Community Manager on the forum.

http://forums.att.com/t5/user/viewprofilepage/user-id/318276

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