Re: Why didn't I receive a battery backup?
12-17-2011 10:40:39 AM
I don't know. I recieved the new RG about 2 days after I contacted ATT. When I opened the box there were 2 smaller boxes inside of it. And I thought the bigger box was the RG but when I opened it I saw the new BBU. The smaller box had the RG in it. The first BBU was black, this new one is gray. Why they did it? All I can think of is, FAVOR. I thought they always included a new BBU with the RGs. I do have the VoIP service though. Maybe that had something to do with it.