Re: Post about DIY, HGTV, Food Network, Cooking, Outdoor and GAC here!!!
10-02-2010 08:52:55 PM
If AT&T doesn't reach an agreement that allows us to keep DIY, HGTV, Food Network, then I will cancel & use a different service. Those are 3 of my top watched channels & are a large part of the reason I subscribed to AT&T.
Also, I think it's childish that they send these post cards out that instruct us in "harassing" these channels directly. As a customer, it isn't my responsibility to work out a fair agreement--it's AT&T's. I'm an AT&T customer who signed up based on the fact that I'd get the channels offered and it's their job to maintain that agreement. I think it's wrong to manipulate customers by trying to egg us on saying that these channels are "not being fair" etc. AT&T needs to take care of business--ON ITS OWN--and maintain AT LEAST the channels/service standards we signed up under. Leave your customers out of it. It's not our responsibility to negotiate AT&Ts dealings & I don't enjoy little post cards in my mailbox like these.
Just like I'd say to 2 spoiled, arguing children--WORK IT OUT.
Please read my post several posts up from yours. There is a Federal Law that makes those postcards manditory. Here is my earlier post:
"Maybe ATT U-Verse should add a reading channel that gives lessons on how to read a postcard. It has been repeated over and over again by TexasGuy37 and others that ATT is simply complying with the Federal Communications Commission regulations (a Federal law) that cable and satellite providers must inform their subscribers that a contract between the provider and a channel (or channels) provider is ending, and the date on which the contract is ending.
Please read your postcards thoroughly."