Re: Post about DIY, HGTV, Food Network, Cooking, Outdoor and GAC here!!!
11-05-2010 08:28:14 PM
I've been reading many of these posts for the last 30-40 minutes or so, since my initial stroke moment of discovery - my brand new missing channels. I LOVED my Uverse TV...until I realized that all the promo material they sent absolutely did not apply to my region and one of my most beloved channels, AMC was not included. But, then we finally got it. BUT now, a few of my other beloved channels are gone.
I'm trying to understand this clearly, and I do not want to go back to Charter, because I truly believe Charter exists only to spread evil in the world, but AT&T Uverse, you are killing me here. Customers who are happy are cusomters who stay put. I think the features they have are awesome. However, I think even they must know that in spite of all the lovely channels, there are some that pretty much mainstays for folks. Are they just poor negotiators? What would they do if CNN and whatnot (Turner Networks?) told them no? Or, even though I could care less, MTV and VH1 channels? Would they continue to "look out" for me as a customer?
I'm not looking for a higher bill for more channels, its kind of what they are supposed to do, make more deals. I'm not looking for a lower bill for fewer channels, sometimes companies get rid of their stuff anyway. But since they supposedly are looking out for my best interests, find some better negotiator, or for real, look at the projections. I hardly believe that accepting terms or renegotiating other parts of the contract terms would result in them going bankrupt.
I will probably call and get numbers from other providers, but I cannot deny that the wireless service I get as well as my TV service are great. The usage of the DVR alone is above and beyond what others can do. But there have been more than a few issues, that make me want to move on, and not have the other luxuries.