Re: AT&T removes Fox News from U100 Line up
01-16-2012 01:48:05 PM
It has been a week since FNC was moved to U200 and I wrote my first post to this or any board. I still believe parity with other cable news channels and customer constancy are extremely important considerations and I am confident AT&T managers would agree. Obviously, there were other considerations involved in their decision that we can only speculate about. The truth about those considerations and any potential political biases involved will likely remain unknown but customer perceptions will remain. To AT&T's credit, they understand, like any successfull company, that it it generally less costly to retain a customer that to gain a new one. Given the opportunity, they will do what they can to keep you as a customer. They retained me today and I'll be watching the GOP debate on FNC tonight.