Re: Uverse's HD is horrible and needs to be addressed ASAP
07-30-2008 08:18:42 AM
I believe I am also experiencing the problem you have mentioned. Nearly every channel has some sort of shifting or stuttering of pixels. It's constant, more noticeable on some scenes (slower and non-moving) than others, but it's there. I noticed it on my HD set as well as my SD set. I think I read before that an easy way to tell, outside of looking at the edges of people/objects in a still scene is to watch smoke/water move. Every couple of seconds, the smoke/water will stutter or shift unnaturally - it's not a smooth flow. This is definitely true in my home as well.
That being stated, what is there to do about this? I have been in touch with AT&T and was told that this pixel stutter/shift thing, along with the sound issues, have been long standing problems that currently have no fix. I spent quite some time on the phone and ultimately had to schedule an in-home service for today. If there is no fix for these two issues, I think it's time to go back to Cox..for now. At least I didn't experience these issues with their service and HDMI/5.1 sound worked properly.
I am hopeful that something can be done to fix these video and audio problems because I like the other features of U-verse. However, if it can't address problems I didn't experience on 'old' cable technology, then it may be time to move on.
I just wanted to see if the problem I am noticing is similar to yours, as it seems so.
Thanks for posting!