SomeJoe7777
Posts: 9,347
Topics: 1,000
Kudos: 961
Solutions: 227
Registered: ‎01-30-2008
Re: Still only 1 HD stream...

MammaMIa,

 

Disregard my last ... you had already posted this towards the top of the thread.

 

You may have to try to contact David or Matt to get the profile changed.  Tier 1/2 is sometimes not helpful with this.

 

David and/or Matt can be contacted using the instructions here.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.