Re: Client Initializa
04-20-2012 05:21:52 PM
I have been having the same problem with one of my STB's. About 3 weeks ago it stopped working and kept showing client intialization error. I have 4 STB's and the other 3 are working fine. I called tech support yesterday and they sent me a new STB because they couldn't figure out what was wrong. I received the new one today. Went to set it up and still getting the client initialization error. It has been on the same tv since we got U-Verse service and we have never had problems until 3 weeks ago with this one STB.
Sounds like the problem is with that location not with the STB. Call Technical Support and let them know that you are still having an issue. If appears that you will need a visit from a technician to resolve this.