Re: Major Discrepanc
03-19-2012 08:43:11 PM
The best thing for you to do is switch providers. Don't believe me? Wait until you've spent a couples hours on hold every month trying to get through to an agent who can't explain your bill or even verify the original terms of your agreement.
This is total bull. I have been a U-Verse customer since the beginning of July 2011 and have had zero problems with the service or with billings. All my billings have been 100 percent correct. I also received $150 in rebate cards 6 weeks after my install and another $50 a few weeks after upgrading from U-200 to U-300. Don't forget to log in and claim your rebate cards 30 days after the start of your service. You will receive a letter in the mail with instructions.