ezduzit
Visitor
ezduzit
Posts: 1
Registered: ‎08-01-2007
Horrible Customer Service!!

‎05-30-2012 05:33:26 PM

My bill went up and I called 4 times now asking for any promotions, as I was told last year that they always have them. Everyone I spoke with had the same speech, we currently don't have any but call us back. Really like I have time to be on hold and be hung up on just to be told no. I have been with AT&T for a very long time. They obviously don't care about their long term customers. I'm currently looking in to other Internet providers. I'm tired of AT&T's poor customer service.

Anyone thinking of being a customer choose a different provider.

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spd2demun
Posts: 22,101
Kudos: 376
Registered: ‎07-28-2007
My Device: ♥ U-verse! NOT~AN~EMPLOYEE!
Re: Horrible Customer Service!!

‎06-01-2012 02:05:09 AM

Try contacting Alex, one of the AT&T Community Managers for further assistance.

ezduzit wrote:

My bill went up and I called 4 times now asking for any promotions, as I was told last year that they always have them. Everyone I spoke with had the same speech, we currently don't have any but call us back. Really like I have time to be on hold and be hung up on just to be told no. I have been with AT&T for a very long time. They obviously don't care about their long term customers. I'm currently looking in to other Internet providers. I'm tired of AT&T's poor customer service.

Anyone thinking of being a customer choose a different provider.

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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