WOW! Talk about a run on sentence. You must really be pissed. I can imagine you sitting in front of your pomuter just banging away at the keyboard. But the good news is at least you have internet to post your unhappiness with the worlds largest communications company. Sorry to hear you are so very unsatisfied. I agree, at&t needs to focus more on keeping their customers happy then how many of those all mighty dollars they can rake in. Wish ya the best in your trials.