"So if you packaged everything up/moved, terminated your service a month later, returned the equipment 4 months after termination of service, where was the U-verse equipment for 5 months? Did you find it in the storage unit with your last bill?"

I moved say on 7-1-10, and returned to pack the apartment about 8/21/10, and odered service to be cancelled and I payed the services up to the date of terminated the service about 8/27/10.  AT&T received the boxes on 12/22, shipped on 12/20.

Yes, I and wrong wrong wrong worng for returning it late. I get it.  I was wrong.  No doubt about that. $480 late fee? Ugh.  As said, I am still an AT&T customer - just not Uverse, but wireless - and I just renewed my contract.  So if I choose to leave AT&T, I would have to pay $500 for early term but the $480 as well.

It just shows me that big corporations seem to choose not to take a persons personal life struggles - at least I don't own a house! rofl.