chad316
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chad316
Posts: 8
Registered: ‎10-23-2011
LIE LIE LIE Is this what they are trained to do?
[ Edited ]

‎10-23-2011 02:32:09 PM - last edited on ‎10-23-2011 02:37:14 PM by Moderator

When I switched to AT&T I was told my bill would be cheaper then Charter.  The amount they told me was a lie.   They told me I would get 2 HD boxes and they only brought one to install and told me they would have to charger me to get the other one.  My bill was going to be 114.00 with taxes and my bill has been over 150.00 every month and they don't care.   The will lie over the phone and {Please keep it courteous} when your bill comes. [Per Guidelines:  Keep it Relevant and Appropriate]. When I know what will be done I will post to everyone what can be done.   So sick of the lies and wish I wasn't in a contract with these liars.   I live my life tight with bills and AT&t  is trying to ruin people with there lies

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ACE - Wizard
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gregzoll_1
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Registered: ‎06-23-2010
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Re: LIE LIE LIE Is this what they are trained to do?

‎10-23-2011 02:50:14 PM

It depends on if you did your homework, before making the switch.
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mibrnsurg
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Re: LIE LIE LIE Is this what they are trained to do?

‎10-23-2011 03:00:42 PM

chad316 wrote:

When I switched to AT&T I was told my bill would be cheaper then Charter.  The amount they told me was a lie.   They told me I would get 2 HD boxes and they only brought one to install and told me they would have to charger me to get the other one.  My bill was going to be 114.00 with taxes and my bill has been over 150.00 every month and they don't care.   The will lie over the phone and {Please keep it courteous} when your bill comes. [Per Guidelines:  Keep it Relevant and Appropriate]. When I know what will be done I will post to everyone what can be done.   So sick of the lies and wish I wasn't in a contract with these liars.   I live my life tight with bills and AT&t  is trying to ruin people with there lies

Contact Alex, the Community Manager, by PM (his response, blue letter in upper right are PMs):

http://forums.att.com/t5/user/viewprofilepage/user-id/318276

 

Possibly he could sort this problem out for you, good luck :smileywink:

 

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Award for Community Excellence (A.C.E.) achiever for 2012*
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chad316
Visitor
chad316
Posts: 8
Registered: ‎10-23-2011
Re: LIE LIE LIE Is this what they are trained to do?

‎10-23-2011 04:37:00 PM

I did my homework very well and they told me what my bill would be and its 50$ more every month-  I have called a bunch of times and get fake names numbers and so on. 

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RCSMG
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Re: LIE LIE LIE Is this what they are trained to do?

‎10-23-2011 05:26:17 PM

I don't know if or how Alex can be of service to you.  But you can send him a PM.  He is an ATT manager here in the forum.

http://forums.att.com/t5/user/viewprofilepage/user-id/318276


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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mibrnsurg
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Registered: ‎07-15-2008
Re: LIE LIE LIE Is this what they are trained to do?

‎10-23-2011 05:55:07 PM

Guess you missed that I already sent him to Alex's PM. :smileyvery-happy:

 

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Award for Community Excellence (A.C.E.) achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Flacan
Visitor
Flacan
Posts: 7
Registered: ‎10-17-2011
Re: LIE LIE LIE Is this what they are trained to do?

‎10-25-2011 10:24:46 AM

Homework is normally includes trusting the salesman's pitch to be true. In this case (I have the same problem), what the salesman said was untrue.
This happened to me, and now I am paying dearly for it. The salesman said discounts, gift-cards, number portability....none has happened, after over 3 months.
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mibrnsurg
Posts: 10,173
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Re: LIE LIE LIE Is this what they are trained to do?

‎10-25-2011 11:55:05 AM

Flacan wrote:
Homework is normally includes trusting the salesman's pitch to be true. In this case (I have the same problem), what the salesman said was untrue.
This happened to me, and now I am paying dearly for it. The salesman said discounts, gift-cards, number portability....none has happened, after over 3 months.

No, it would have been better if you had searched Uverse and found us and dslreports.com Uverse forum and UversUsers.com and asked questions.  You would've found out not to trust the saleperson, especially if a door to door salesperson, they are usually liers and tell you anything to get the sale (sounds like most salespeople at many stores).

 

In your case, Contact Alex, the Community Manager, by PM (his response, blue letter in upper right are PMs):

http://forums.att.com/t5/user/viewprofilepage/user-id/318276

 

Possibly he can help w/some of your problems, good luck. :smileywink:

 

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

 

Award for Community Excellence (A.C.E.) achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
(148 Views)