Re: Lost everything on DVR
03-22-2012 04:50:51 PM
Which DVR do you have? Have you tried doing a soft or hard reboot to see if the recordings showed up?

Re: Lost everything on DVR
03-24-2012 11:29:14 AM
donaldcarcich wrote:
Lost electricity for about 30 seconds yesterday. Everything we had recorded to watch was lost. Why?
I've had power outages many times since I've had Uverse installed 7/08 and never lost a single recording from them.
Now if you're taling about the Recordings section missing after a reboot, I've seen that. A hard reboot, power unplugged/plugged in for 30 seconds, brought the Recordings section back. ![]()
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Re: Lost everything on DVR
03-30-2012 12:23:23 AM
Same here, and our power goes out a LOT!
There are times that an STB will say Recordings are not available, when they in fact are on the DVR and other STBs. When that happens, a simple Reset will bring them back.
(Reset--Power button on front, hold 5 sec., and release.)
mibrnsurg wrote:
donaldcarcich wrote:
Lost electricity for about 30 seconds yesterday. Everything we had recorded to watch was lost. Why?
I've had power outages many times since I've had Uverse installed 7/08 and never lost a single recording from them.
Now if you're taling about the Recordings section missing after a reboot, I've seen that. A hard reboot, power unplugged/plugged in for 30 seconds, brought the Recordings section back.
Chris

Re: Lost everything on DVR
03-31-2012 01:04:25 PM
Actually spd, my Recordings were missing after a reboot of the DVR, no response from the Recorded TV button and no Recordings listing on the menu. ![]()
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

