Visitor
fjcchase
Posts: 1
Registered: ‎08-04-2010
Have Uverse Voice and Direct TV trying to display Caller ID on TV

I currently have Uverse Voice and Direct TV and cannot figure out how to display caller id on my Direct TV screen. I have my Direct TV plugged into a phone jack and have set up call log.

texasguy37
Posts: 14,797
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Registered: ‎05-18-2009
Re: Have Uverse Voice and Direct TV trying to display Caller ID on TV
[ Edited ]

Is a VOIP service compatiable with DirecTV on screen caller ID?  It's really a question for DirecTV instead of U-verse.

 

You might try the DirecTV technical forum.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
aviewer
Posts: 3,560
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Registered: ‎03-11-2010
Re: Have Uverse Voice and Direct TV trying to display Caller ID on TV
fjcchase - I believe the direct TV box accepts a standard tel connection, just like any caller ID box. And, U-voice outputs standard telephone connection to feed any telephone or caller ID box. So, just connect the two with a standard base cord.

Based on posts of a few folks that had trouble with U-verse CID on various phones, there is a possibility it will not work. But, that is the way it should work.
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Visitor
Oldschooluser
Posts: 41
Registered: ‎03-28-2010
Re: Have Uverse Voice and Direct TV trying to display Caller ID on TV
[ Edited ]

I have Direct TV and Uverse voice and internet. The caller ID works with Direct TV.

Don't forget to have the Display Caller ID turn on the Direct TV box.

Visitor
parnass
Posts: 9
Registered: ‎05-14-2012
Re: Have Uverse Voice and Direct TV trying to display Caller ID on TV

I had DirecTV before switching to U-Verse.  Your DirecTV receiver requires a wire connection to an ordinary (non-VOIP) telephone jack.   

 

If that connection is intact and the receiver is still not displaying Caller ID info, you may have a ground loop problem like I had with my DirecTV DVR.   To fix it, I connected a jumper wire between the outer (metal) shield of one of the DirecTV antenna inputs and my home AC wiring ground.

 

I've read on other forums that a few DIrecTV customers had the same problem.  You can find other discussions of this issue by performing a Google search using

the terms:

 

directv "caller id" ground

 

Hope this helps.

Forum Regular
gamegurou
Posts: 85
Registered: ‎06-03-2012
Re: Have Uverse Voice and Direct TV trying to display Caller ID on TV
cVoip isn't compatible with that feature on DirecTV.
ACE - Wizard
skeeterintexas
Posts: 2,491
Registered: ‎12-09-2007
Re: Have Uverse Voice and Direct TV trying to display Caller ID on TV

I need to jump in here.  My brother has had Direct TV forever and recently got UVoice (& internet) and he's having problems with the OSCID.

 

It's not an all or nothing situation.  Sometimes it works and sometimes it doesn't.  It's making him crazy.

 

He called Uverse CS and they've told him a couple of different stories from 'oh some callers just have their number blocked' to 'it's your phone'.  Neither of which make sense because it's an occassional problem.  And it's not like he gets the "unknown caller" ID on the TV.  There's just nothing showing on the TV screen.

 

Supposedly someone at ATT is "going to do some tests" and get back to them but I don't put a lot of faith in that. :smileysad:

 

I'm going to send him the link to this thread.  Perhaps he can get some tips from you guys.  :smileyhappy:

 

 

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jfw
Posts: 1,607
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Registered: ‎05-11-2009
Re: Have Uverse Voice and Direct TV trying to display Caller ID on TV

Skeeter, a couple of possibilities, does your brother have newer equipment? Some of the older boxes have analog modems which could cause a problem with the digital VOIP and purchasing a digital to analog phone line converter might help. Also he could try a reboot like with the Uverse boxes, also I've read that clearing the call log history sometimes helps.

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ACE - Wizard
skeeterintexas
Posts: 2,491
Registered: ‎12-09-2007
Re: Have Uverse Voice and Direct TV trying to display Caller ID on TV

jfw wrote:

Skeeter, a couple of possibilities, does your brother have newer equipment? Some of the older boxes have analog modems which could cause a problem with the digital VOIP and purchasing a digital to analog phone line converter might help. Also he could try a reboot like with the Uverse boxes, also I've read that clearing the call log history sometimes helps.


I assume he has the newest U-verse modem since he was just installed but perhaps older Direct equipment since he's had Direct for awhile.

 

I know that they've rebooted the UV modem to try to fix the problem but that didn't help. 

 

I sent him a link to this thread so maybe he can try your converter fix.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.