Visitor
Chandy
Posts: 1
Registered: ‎12-04-2009
FAX and U-verse.
I have a new HP Photpsmart all-in-one with FAX. Everyone from ATT to HP say I can not FAX with VOIP? Can someone help me through any work around? I have the ATT phone cable from wall which plugs in to gateway - 2 slots used, 1. Phone Line and 2. Lines 1 and 2. I have read everything from splitters to baud rate etc. I am confused an would appreciate any assistance. Thank you
Visitor
howzball
Posts: 43
Registered: ‎06-21-2009
Re: FAX and U-verse.

Quoted from AT&T FAQ...

 

Can I use a regular fax machine with the AT&T U-verse Voice service?

Yes. This service works with most fax machines when connected to the AT&T gateway In order to use a fax machine with your U-verse phone service, you need to ensure that the fax LINE connector is connected to the gateway, rather than the PHONE connector. These connectors are usually marked Line and Phone or "L" and "P", or are designated by use of small icons.

 

BeeBeeSA
Posts: 2,230
Kudos: 204
Registered: ‎06-26-2009
My Device: U450, HD Premium Tier, Max 18
Re: FAX and U-verse.

Check this thread.....It might be of some help:

 

http://utalk.att.com/utalk/board/message?board.id=voice_setup&thread.id=2517

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
cbjoasurf
Posts: 1
Registered: ‎01-04-2010
Re: FAX and U-verse.
I was haveing a problem after getting UVERSE voice with my fax and cleared it up by setting the modem to use "TONE" dialing in lieu of pulse.
Message Edited by cbjoasurf on 01-04-2010 11:53 AM
Visitor
jbarko2
Posts: 1
Registered: ‎05-30-2011
Re: FAX and U-verse.

How can get my fax from the new AT&T phone sysytem.

 

Barko

jfw
Posts: 1,607
Topics: 147
Kudos: 122
Solutions: 23
Registered: ‎05-11-2009
Re: FAX and U-verse.

Chandy wrote:
I have a new HP Photpsmart all-in-one with FAX. Everyone from ATT to HP say I can not FAX with VOIP? Can someone help me through any work around? I have the ATT phone cable from wall which plugs in to gateway - 2 slots used, 1. Phone Line and 2. Lines 1 and 2. I have read everything from splitters to baud rate etc. I am confused an would appreciate any assistance. Thank you


You didn't specify on what model HP you have or whether you tried to fax and it didn't work, there are a few suggestions I can offer. First, make sure the fax machine is plugged into an active phone line and that it's getting a dial tone. Second, lower the baud rate to 9600, you'll need to read owner's manual on how to perform this setting. If it still doesn't work, as a last resort, try using a DSL filter on the line to the fax.

Some fax machines require analog phone lines and will not work on the digital (VOIP) lines.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.